PartnerStack in Hi Energy AI: sync coverage and limitations

## What Hi Energy AI syncs from PartnerStack

Hi Energy AI connects publisher credentials for PartnerStack and normalizes what the network can return into the shared advertiser, transaction, deal, and (where supported) click models.

Supported in Hi Energy today

• Advertisers
• Transactions and rewards

• Deals via publisher refresh / MCP

  How sync behaves

  PartnerStack sync typically pulls transactions then rewards. Treat deals as available through publisher/MCP refresh rather than the global deals wizard step list.

  Across every network, negative commission amounts map to corrected status after normalization, even when the raw network token differs.

  Limitations and gotchas

  • No clicks sync
• No deeplinks
• Deals are not in RefreshAllDealsJob (use publisher refresh / MCP deals task)

• Commission terms are not imported

  Contacts are not pulled from PartnerStack’s affiliate API—people data comes from Hi Energy’s contact graph / CRM paths, not the network ledger.

  Practical guidance

  Connect PartnerStack on the publisher, run credential validation, then refresh advertisers before you expect transactions or deals to resolve cleanly. Many adapters skip rows when the local advertiser is missing.

  If you are comparing networks for coverage, start from this page’s checklist and the companion guides for Impact, Awin, and Rakuten when you need terms + deeplinks + deep transaction tooling in one place.