## What Hi Energy AI syncs from ShareASale
Hi Energy AI connects publisher credentials for ShareASale and normalizes what the network can return into the shared advertiser, transaction, deal, and (where supported) click models.
Supported in Hi Energy today
- Advertiser sync
## How sync behaves
Treat ShareASale as a legacy/limited network surface: you may still see advertiser data, but do not expect transaction backfill, wizard month pulls, or full reporting parity with Impact or Awin.
Across every network, negative commission amounts map to corrected status after normalization, even when the raw network token differs.
## Limitations and gotchas
- No transaction sync implementation
- Not in credentials-wizard transaction slugs
- Date-range transaction backfill unsupported
- No clicks, deals, terms, or deeplinks
-
Credential UI is retired (Sas) even though legacy advertiser sync code remains
Contacts are not pulled from ShareASale’s affiliate API—people data comes from Hi Energy’s contact graph / CRM paths, not the network ledger.
Practical guidance
Connect ShareASale on the publisher, run credential validation, then refresh advertisers before you expect transactions or deals to resolve cleanly. Many adapters skip rows when the local advertiser is missing.
If you are comparing networks for coverage, start from this page’s checklist and the companion guides for Impact, Awin, and Rakuten when you need terms + deeplinks + deep transaction tooling in one place.
Frequently Asked Questions
Direct answers to common questions about this topic — optimized for search and AI answer engines.