Sovrn Commerce in Hi Energy AI: sync coverage and limitations

## What Hi Energy AI syncs from Sovrn

Hi Energy AI connects publisher credentials for Sovrn and normalizes what the network can return into the shared advertiser, transaction, deal, and (where supported) click models.

Supported in Hi Energy today

• Advertisers (approved-oriented sync)
• Transactions (day-keyed updateDate delta)
• Clicks

• Deeplinks (separate sovrn_links setup)

  How sync behaves

  RefreshAllTransactionsJob converts month lookbacks into day walks. On 429, remaining days can be re-queued after a resume wait.

  Across every network, negative commission amounts map to corrected status after normalization, even when the raw network token differs.

  Limitations and gotchas

  • One updateDate day per request—history walks day by day
• Throttle on the order of one request per 60 seconds
• Status map defaults to pending; corrections rely heavily on negative commission
• No deals in the main deals orchestration

• Deeplinks require a separate links setup check

  Contacts are not pulled from Sovrn’s affiliate API—people data comes from Hi Energy’s contact graph / CRM paths, not the network ledger.

  Practical guidance

  Connect Sovrn on the publisher, run credential validation, then refresh advertisers before you expect transactions or deals to resolve cleanly. Many adapters skip rows when the local advertiser is missing.

  If you are comparing networks for coverage, start from this page’s checklist and the companion guides for Impact, Awin, and Rakuten when you need terms + deeplinks + deep transaction tooling in one place.