TradeTracker in Hi Energy AI: sync coverage and limitations

## What Hi Energy AI syncs from TradeTracker

Hi Energy AI connects publisher credentials for TradeTracker and normalizes what the network can return into the shared advertiser, transaction, deal, and (where supported) click models.

Supported in Hi Energy today

• Advertisers (can auto-create)

• Transactions via SOAP getConversionTransactions

  How sync behaves

  Default lookback is about six months on NetworkRefreshJob (standalone jobs may use ~3 months). Pagination uses batches of 100; 429 can re-queue.

  Across every network, negative commission amounts map to corrected status after normalization, even when the raw network token differs.

  Limitations and gotchas

  • No clicks sync
• No deeplinks
• Deals code exists but is not in RefreshAllDealsJob / MCP allowed deal tasks

• Credential validate is authenticate-oriented (SOAP cookie limitations documented in-code)

  Contacts are not pulled from TradeTracker’s affiliate API—people data comes from Hi Energy’s contact graph / CRM paths, not the network ledger.

  Practical guidance

  Connect TradeTracker on the publisher, run credential validation, then refresh advertisers before you expect transactions or deals to resolve cleanly. Many adapters skip rows when the local advertiser is missing.

  If you are comparing networks for coverage, start from this page’s checklist and the companion guides for Impact, Awin, and Rakuten when you need terms + deeplinks + deep transaction tooling in one place.